To underscore the depth of the symbiotic relationship existing between them, Lafarge Africa, Leading building solutions provider and a member of the LafargeHolcim, has told its Nigerian customers that they are at the very heart of their existence.
Every company or business values its customers because they, the customers, are the very reason for which such company is set up. Customers are also the precursors of the growth of companies which is why, at various times and places, customers are gathered together and rewarded for patronage and loyalty.
Recently, Lafarge rewarded its customers and key distributors for excellent performance in the year so far. The customers were presented with prizes like tricycles, deep freezers, a fully sponsored trip with spouse to Dubai, smart TVs, Laptops among others.
“As our customers, you are at the heart of our very existence. If you do well, we do well; if you don’t do well, we don’t do well. Such is our symbiotic relationship. So, we have also chosen this time to appreciate your performance so far this year,” Michel Puchercos, the company’s CEO, told their customers in Lagos.
Puchercos added that the event also was an opportunity to get direct feedback from the customers on how to serve them better.
In response, BO Oshuntola, the managing director of Temitope Oil Nigeria Limited, expressed gratitude to the company for the recognition and encouragement given to them as distributors and customers.
“On behalf of my colleagues, who have received an all expense paid trip to Dubai, I want to say a big ‘thank you’ to Lafarge Africa. To whom much is given, much is expected; so we promise to increase our efforts as our relationship gets stronger,” Oshuntola assured.
A leading Sub-Saharan Africa building materials company, Lafarge is a subsidiary of LafargeHolcim which is a world leader in building materials. The company is listed on the Nigerian Stock Exchange with presence in Africa’s two largest economies, Nigeria and South Africa. Lafarge is actively participating in the urbanization and economic growth of Africa.
Combining its operations in Nigeria – Ewekoro and Sagamu plants in Ogun State, Ashakacem in Gombe State, Mfamosing in Cross Rivers State, Atlas cement in Rivers State and Ready-Mix Nigeria with its varied operations in South Africa, Lafarge Africa has a current installed cement capacity of 14.1Mtpa. This is in addition to strong market leading positions in Aggregates, Ready mix concrete and Fly Ash.